Payment Options:

Online Portal : 
Convenience Fees:  Credit / Debit Card  $1.50 for payments up to $60.00  3.5% for payments over $60.00                                   
E-Check $1.00

In person / Night drop located at our office.
111 Industrial Park Drive, Cumming, Georgia 30040
Cash / Check /Money Order

Mail payments to: P.O. Box 2826, Cumming, GA  30028

*EFFECTIVE 11/1/2023 WATER RATES WILL INCREASE TO THE FOLLOWING*
​CLICK HERE

Current Monthly Rates
Base Rate          0 - 2000/gallons                               $48.00
                            2001 - 3000/gallons                        Base + $9.00 per 1000 gallons
                            3001- 5000/gallons                         Base + $10.25 per 1000 gallons
                            5001- 8000/gallons                       Base + $11.30 per 1000 gallons
                            8001+ /gallons                                Base + $16.700 per 1000 gallons

​Deposits
All new accounts must pay deposits and applications fees in full prior to services being active. 
Owners Deposit $100.00
Renters Deposit $150.00
(Higher Deposits may be required in certain situations)
Application Fee $25.00 
Account Transfer Fee $10.00

Past Due Accounts
If account balances are not paid by the due date, a late fee of $5.00 or 10% (which is greater) will be added to the account. 
Any past due accounts are subject to disconnection of services, a $75.00 disconnection fee will apply. To restore services account balance must be paid in full. Additional deposits may apply. Water will only be restored during normal business hours. 

If the lock is removed or meter is damaged due to customer tampering, additional fees will be charged. 
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Truby, Inc. - Customer Portal

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